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Windows Mail is no more

If you're upgrading from Vista to Windows 7, and you presently use Windows Mail, you need to find another eMail application to use under Windows 7.  Pre-release versions of Windows 7 includ...

Windows 7 - 32-bit or 64-bit

Windows 7 - Should I choose 32-bit or 64-bit? People often ask if they should install Windows 7 in 32-bit or 64-bit versions.  There are three main points to consider: Driver support for...

SBS 2011 Cannot Add Removable disk to Backup

If you have a Scheduled Windows Server Backup set up in SBS 2011 (or Server 2008R2) you may get the following error message when you try to add a new removable disk: "The filename, directory na...

Customer Projects - Typical Tasks

Customer Projects - some typical tasks A selection of typical tasks undertaken for customers Management and IT Consultancy Deal with ineffective support provider on behalf of customer Re...

Technical Help

PDFS How do I view PDFs? You will need Adobe’s Acrobat Reader in order to view PDF files. You can download Acrobat Reader free of charge from the Adobe website. Visit Access Adobe to find out ho...


Technologies Key Technologies and Applications supported. Installation, configuration, support and trouble-shooting services are available. This list shows only more widely-used technologies...

.NET 3.51 update issues

Security update for Microsoft .NET Framework 3.5 on Windows 8.1 and Windows Server 2012 R2 (KB2966828) causes a problem to .NET 3.5 on Server 2012R2. Two services fail to start: Net.Msmq List...

SBS Monitoring Event Log issue

SBS Monitoring usually produces daily and weekly reports that include a count, and optionally detail, of Critical Events on the server.  Sometimes, the reports continue to be produced but show ...

Achieving Reliable Systems

Achieving Reliable Systems Every business needs its computer systems to be reliable. System crashes can waste huge amounts of time and also carry the risk of data loss. This guide highlights som...

Computer Crashes, Freezes, Stuck

Computer Crashes, Freezes, Stuck, Locked-Up It’s a real irritation if your computer stops working when you are in the middle of doing something. It is even worse if you also lose what you we...

SBS2008 and Exchange SP2

If you run Microsoft Small Business Server 2008 (SBS2008) you should be aware that Windows Update will NOT prompt you to install Microsoft Exchange 2007 Service Pack 2.  To obtain Exchange 2007...

SBS 2011 Migration Fails

Migration to Microsoft Small Business Server 2011 (SBS 2011) can fail at an early stage with the error message "Cannot Connect to the Domain".  A further message says "Verify tha...

Office 2010 cannot verify license

If having installed Office 2010 you later change its Product Key, you may then get the error message "Cannot Verify License" when you open an Office program. The message suggests you Repai...

USB3.0 for HP Proliant Gen8 server

Recently had something of a struggle trying to find a USB 3.0 card to work in an HP Proliant ML350p gen8 running Windows Server 2008R2. A solution that has worked uses a Startech 2 Port PCI Express...

IE11 and Outlook Web Access

Internet Explorer 11 has been released, and is now being installed by many users from Windows Update. If you use Outlook Web Access on a corporate system (Exchange Server) with Internet Explorer 11...